Effective Date: 08/05/2025
Website: www.sukhadaa.com

Privacy Policy

Sukhadaa Ayurveda Retreat ("Sukhadaa", "we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.

1. What Information We Collect

We may collect the following types of personal data:

  • Full Name

  • Email Address

  • Phone Number

  • Emergency Contact Details

  • Health Conditions or Allergies (only when voluntarily provided through our waiver)

  • Booking and Payment Information

  • IP Address and Browser Data (via cookies and analytics tools)

2. How We Use Your Information

We use your data for the following purposes:

  • To confirm bookings and communicate with you about our services

  • To ensure your safety and well-being during wellness activities

  • To respond to inquiries and provide customer support

  • To improve our website and service offerings (analytics, user feedback)

  • For legal, safety, and compliance requirements

We do not sell or rent your personal information to third parties.

3. Consent & Legal Basis

By using our website and submitting your information, you give consent to this policy. We rely on:

  • Your explicit consent (via forms)

  • Contractual necessity (for bookings)

  • Legitimate interests (to improve services and protect safety)

4. How We Store and Protect Your Information

  • Data is stored securely using encrypted services (e.g. Google Workspace, booking platforms).

  • We implement strict administrative and technical safeguards to prevent unauthorized access.

  • Sensitive information (e.g. health disclosures) is only accessible by authorized wellness staff.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies (e.g., Google Analytics) to track usage behavior, improve user experience, and measure marketing effectiveness. You can disable cookies in your browser settings.

6. Third-Party Services

We may use third-party providers (e.g. booking platforms, payment gateways, Google Forms). These providers are governed by their own privacy policies. We do not accept responsibility for their practices.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal data

  • Request data deletion (subject to legal and booking record requirements)

  • Withdraw consent at any time by contacting us

  • Lodge a complaint with a local data protection authority

To exercise your rights, contact us at:
📧 info@sukhadaa.com
📞 +66 8422 17954

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. All changes will be posted on this page with the updated effective date.

9. Governing Law

This Privacy Policy shall be governed by the laws of the Kingdom of Thailand. Any disputes shall be resolved in the courts of Bangkok.